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Credit Card
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Credit Card (MasterCard, Visa, American Express)
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Electronic Funds Transfer
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EFT is U.S. dollars, 2% discount is available (shipment is held for 3 days)
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COD
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Available with Credit approval, FedEx only and subject to $8.50 charge per shipped
carton to a maximum of $30.
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Credit Terms
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After initial 2 orders. Requests for Net Credit Terms are evaluated for credit worthiness
upon submission of a fully completed and signed credit terms application and at
the sole discretion of Ultimate Superfoods.
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Sales Tax
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Applicable sales tax is applied to all orders unless a verifiable Resale certificate
or Multi-jurisdictional form is submitted.
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Past Due Balances
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Past due balances must be paid prior to shipment of new orders, unless credit terms
are granted and the shipment amount falls within credit limit.
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Non-sufficient Funds
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$40 processing fee on returned checks and EFT withdrawals and forfeiture of any
terms discounts.
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Late Payments
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Payments more than 30 days late are subject to interest at the rate of 1.5% per
month.
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Hours
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Orders can be placed Mon – Fri between 8:00 am – 5:00 pm Pacific Time.
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Web Orders
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Orders can be placed on our website 24 hours a day, 7 days a week.
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Deadline
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Orders placed prior to 2:00 pm may ship same day if product is available, except
weekends.
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Back Orders
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Back Orders are not automatic. Please contact your sales Rep or webinfo@ultimatesuperfoods.com.
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Refused or Returned Orders
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Orders refused and returned will be charged return shipping cost plus a restocking
fee of 20%. Returned shipments must be within 30 days. You must be issued a RA number
before returning product.
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Product Quality Claims
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Claims regarding product quality must be reported within 7 days. A Call Tag will
be issued and replacement product shipped upon receipt of returned product.
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