ALL PRODUCTS
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EARTHLING ORGANICS
GOJI
GOLDEN BERRIES
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HEMP WICK
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OCEANS ALIVE
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Ultimate Superfoods
Terms and Conditions

Payment Terms
Credit Card Credit Card (MasterCard, Visa, American Express)
Electronic Funds Transfer EFT is U.S. dollars, 2% discount is available (shipment is held for 3 days)
COD Available with Credit approval, FedEx only and subject to $8.50 charge per shipped carton to a maximum of $30.
Credit Terms After initial 2 orders. Requests for Net Credit Terms are evaluated for credit worthiness upon submission of a fully completed and signed credit terms application and at the sole discretion of Ultimate Superfoods.
Sales Tax Applicable sales tax is applied to all orders unless a verifiable Resale certificate or Multi-jurisdictional form is submitted.
Past Due Balances Past due balances must be paid prior to shipment of new orders, unless credit terms are granted and the shipment amount falls within credit limit.
Non-sufficient Funds $40 processing fee on returned checks and EFT withdrawals and forfeiture of any terms discounts.
Late Payments Payments more than 30 days late are subject to interest at the rate of 1.5% per month.


Ordering
Hours Orders can be placed Mon – Fri between 8:00 am – 5:00 pm Pacific Time.
Web Orders Orders can be placed on our website 24 hours a day, 7 days a week.
Deadline Orders placed prior to 2:00 pm may ship same day if product is available, except weekends.
Back Orders Back Orders are not automatic. Please contact your sales Rep or webinfo@ultimatesuperfoods.com.
Refused or Returned Orders Orders refused and returned will be charged return shipping cost plus a restocking fee of 20%. Returned shipments must be within 30 days. You must be issued a RA number before returning product.
Product Quality Claims Claims regarding product quality must be reported within 7 days. A Call Tag will be issued and replacement product shipped upon receipt of returned product.


Freight & Handling
Regular FedEx Ground
2nd Day Air Available upon request
Next Day Air Available upon request
International FOB-Moorpark, shipping arranged by customer
UPS Available upon request
USPS Not available due to lack of shipment tracking
Damaged Shipments Must be reported within 48 hours of receipt. In some cases a Call Tag will be issued to return the shipment.